ZANDER

RENEWAL REMINDERS

The renewal reminder process is designed to enable you to quickly and easily renew your products and services, without disruption or down time to your services.
To ensure the quick and easy renewal of your products, Zander utilises an auto reminder system, meaning that you will be notified in pleanty of time to renew your services.
Each customer will receive a renewal reminder in advance of their renewal date. The Renewal Date is the last date on which a domain or service must be renewed. For yearly billing period, you will receive your reminder 30 days ahead of your billing date. If you are on a monthly billing period, you will receive it 7 days ahead of your billing date.
Usually a renewal is a simple case of replying to the reminder email and confirming your desire to renew however instructions will always be included within the reminder email.